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Customer Story

Çok Ülkeli Hızlı Teslimat Platformu

Multi-Country Quick-Commerce Platform: 9 Countries, One Expense Infrastructure

9 countries, 6 currencies, cards across 5 different banks. The existing system required separate reporting for each country, and month-end close took 11 days.

Quick delivery · Quick commerce 4.200 çalışan · 9 ülke

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11→2 days
Month-end close
9 countries
Simultaneous country support
−74%
Accounting team workload

Challenge

9 countries, 6 currencies, cards across 5 different banks. The existing system required separate reporting for each country, and month-end close took 11 days.

The complexity created by multi-country operations had become unsustainable for a single central finance team. Compliance with local regulations in each country, multiple currency conversions, and manual reconciliation of different bank statements consumed the vast majority of the finance team's time.

Solution

Operations were unified on a single multi-country, multi-currency expense platform. Certified integrations were established with 5 local banks; statements are automatically imported into the system within 24 hours.

A composite rule engine based on department and project was configured to meet each country's local regulations and operational needs. The mobile app was released as a single version in 6 languages; field teams can submit expenses in their own language in 30 seconds.

Masraff web app, expense report detail. The people, merchants, amounts and document numbers shown are sample data.

Results

Month-end close

11→2 days

Multi-country close time reduced from 11 days to 2 days.

Simultaneous country support

9 countries

One platform, 9 countries operating in parallel.

Accounting team workload

−74%

Manual data entry and reconciliation eliminated.

First-year savings

€2.4M

Reduction in operational costs.

Customer Quote

We were looking for a product based in Turkey but built for global scale. Masraff understands local regulations and can handle operations across 9 countries on a single platform.
Finans Direktörü Multi-Country Quick-Commerce Platform

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